Inbound Telephony Solutions

Inbound Telephony Solutions

We go out of our way to provide market leading call management services
that are both competitive on price and deliver on their promise.

After all the advances in technology, a phone is still the number one generator of sales for 98% of businesses. Here at Dyanamix we have developed a way of enhancing it rather than replace it with our hosted call management services.

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Call Routing

Web based call management allows you to configure where and when your incoming calls are answered. Route calls to any UK landline or mobile.

IVR Solutions

Press 1 for more Sales, Press 2 for improved Customer Service. Greet callers and manage their routing using touchtone technology.

Call Recording

Deliver the best service to your customer by recording calls and handling agreements and disputes quickly and effectively.

Call Queuing

Manage high call volume with our hosted Call Queuing. Play position prompts, promotional messages and hold music.

Call Analytics

Understand call trends from new and existing clients to best manage missed calls, staffing levels and call overflow.

Fax to Email

Remove the old fax machine in the corner and replace it with your business email. This product simply brings faxing to the 21st Century.

Contact Centre

Our hosted platform provides management of your incoming calls. This also includes visibility and control of agents no matter where they are based.

PCI DSS

Our hosted platform provides management of your incoming calls. This also includes visibility and control of agents no matter where they are based.

Conference Calls

We provide a service which allows you to choose your own number and create bespoke conference calls using your telephone keypad.

Voicemail to Email

Very convenient and effective voicemail to email push capability and fully compliant with IOS/Android devices for easy play back.